Australia & New Zealand
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We take accurate measurements and are accountable for the perfect fit of your new clothes. While the success rate is high for our trunk show fittings, there is a small margin for error. In such a scenario, if the construction of the garments is completely off (which is rarely the case), we will ask to have them shipped back. If it is just a minor alteration, we would suggest having it altered locally. In both cases, we will ensure you are compensated for the costs incurred.
If there is a problem with the fit, please report to us as soon as possible and send us full-length images (taken by someone preferably) of yourself from the front, side and back angle.